The Presbyterian Church (PCUSA)
Challenges
The Presbyterian Church (U.S.A.) faced a fragmented online presence with seven separate websites serving various ministries, resources, and constituents. This siloed structure made it difficult for users to find essential worship tools, educational materials, and church policies efficiently. Moreover, PC(USA) required a solution that offered improved search capabilities, multilingual support, and a modern design to meet the needs of a diverse and evolving audience.

Methods used

Secondary Research
Primary User Research
User Personas
Journey Mapping
Site Mapping & Infrastructure Design
UX Design - Wire-framing
UI Design
Responsive Design
Agile Development Process
Fully-Customized CMS Backend
QA Testing
Continued Design, Maintenance & Support
solution
The launch of pcusa.org has transformed the church’s online presence into a single, living platform that adapts to the changing needs of its community. The new site supports the church’s mission by connecting members with the tools and information they need to serve their congregations effectively.PAX Software partnered with the Administrative Services Group (ASG) and other stakeholders to design and develop a unified digital platform. The new pcusa.org merges seven websites into one streamlined experience, providing:
Enhanced Search - A robust, self-learning search function allows users to quickly locate resources, improving usability over time.
Content Management - A flexible CMS empowers the internal team to update the site efficiently and respond to user feedback.
Multilingual Support - Korean, Spanish, and English interfaces ensure accessibility for all members.
Improved Navigation - Intuitive site architecture makes it easy for worship leaders, mid-council leaders, and laypeople to find what they need without confusion.
Tech Solutions Designed to Empower Your Organization
At APAX Software, we don’t just create websites and mobile apps—we design, develop, and support the platforms that make a difference. As a full-service software agency based in Lexington, Kentucky, we specialize in developing digital solutions that make a difference, trusted by healthcare systems and relied on by commercial teams. Whether you need a custom software solution or a major system overhaul, APAX delivers with transparency and clear communication. With over 300 companies helped and 91,276+ development hours logged, we provide user-friendly tools that empower your team. Ready to solve your technical challenges? Call now or explore our case studies to see how APAX can elevate your organization.
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